You've recently signed up for Stripe to power subscriptions for your SaaS app. It's got the best API you've ever seen for payments, and getting started was a breeze. It's given you a ton of flexibility, because you can build payments into your app in whatever way you'd like, customizing it in just about any way that you can think up.
The problem is: You've been writing your app for weeks, or even months. You've added the code to accept payments, and you've got paying customers. But you just got a sinking feeling. What happens when you have trouble charging those customers? When their credit card expires, or when they cancel the card but forget to update their billing information, how do you make sure that you keep getting paid?
You've worked hard to get customers, and you want to make sure that they stay customers. You don't want to lose them due to expired cards, but you just want to get back to writing code for your app. You know that you need dunning in your app (code that sends notifications over time when billing issues arise and allows customers to update their billing information), but the thought of figuring out what webhooks to listen for, how to respond to them, and making sure it's all tested and stable is just not something that you want to deal with or worry about.
What if you didn't have to worry about lost revenue due to expired cards and failed payments, and you didn't have to write a single line of code to make that a reality? Stunning makes that possible.
You connect Stunning securely to your Stripe account, using Stripe Connect.
Stunning monitors your Stripe account for important events.
When a customer triggers an event that you've set up emails for, Stunning sends them on your behalf, and optionally notifies you as well.
We use Stripe Connect to securely connect to your Stripe account, meaning that with a couple of clicks you're connected, and you have full control over our access to your account.
We send thousands of emails each week on behalf of our customers, and Stunning's back-end was built with nearly a decade of experience of running web apps at scale.
You are in complete control of the contents of the emails that we send out, and you can receive a copy of every email that we send on your behalf.
It's in our best interest to keep Stunning working as awesomely as possible, because we use it on our own apps! Stunning uses Stunning.
We've been running successful web apps since 2006, and have thousands of customers of our own, spread out between multiple apps. We are serious about minimizing churn.
We are constantly talking to our customers to see what they need, and adding features that benefit everyone.
Shortly before credit cards expire, Stunning attempts to automatically update the billing information for them. If it's unsuccessful, it sends a series of emails to your customers on your behalf, so that they can update their billing information before a payment fails. This keeps your cash-flow on track, because you end up with less failed payments.
When a card is unable to be charged for any reason, Stunning emails your customer and lets them know what the issue is so that they can fix it and keep their subscription active.
Stunning provides optional, secure payment update pages that you can link to in your dunning emails, so that your users can easily update their payment info. You can also use our payment pages on your own domain, or you can link to your own!
Easily send your customers fully customizable plain-text or HTML receipts each time they are charged. Use your own templates, for consistent branding.
Conditions allow you to have specific emails sent only to customers who meet certain criteria. Combined with the ability to have multiple templates, this allows you a ton of flexibility that lets you send the right emails to the right customers at the right times.
Within your Stunning account, you can see when we send emails, who we send them to, and even when they update their payment information. We can even send you straight to Stripe for more details.
With the free Stunning iPhone app, get a history of all recent events in your account, and receive push notifications when you get paid, when a payment fails, when a new customer signs up, and more!
Have a custom email sent when a customer starts their subscription to your app.
Stunning sends different emails to your customers depending on whether their account was cancelled manually, or automatically due to billing issues.
Have a confirmation email sent to your customers when you refund charges.
These emails are sent to your customers before their trial period is over. You can use these to remind them that they are about to be charged, or to make sure that they get the full use of their trial.
These emails are sent to your customers as confirmation when their plan is changed.
Our free trial is fully functional, and you can cancel at any time if you need to.